Should you encounter any problems during the installation process of Urgent Messaging, please contact the NBC Helpdesk at 1-888-332-6221

Registering for the NBC Urgent Messaging Application

Using your browser, please visit the NBC Urgent Messaging site at: http://urgent.nbcuni.com

Use this page to REGISTER and subscribe to the NBC UM system.

If you already have an Access NBC or SSO ID, please EDIT YOUR PROFILE to subscribe to the NBC UM system.

Affiliate stations and non-NBC Universal employees: When registering for the first time, please complete the and submit following information. Click “NEXT” to continue

ALL Users Registering for Urgent Messaging:

When registering online at http://urgent.nbcuni.com you will be presented with the following Urgent Messaging registration page.

Please:

1. Select Your Location from the Location list

2. Select Your Handheld Device from the Mobile Device list (currently Blackberry and Skytel)

3. Enter the PIN for your mobile device

4. CONFIRM the PIN for your mobile device

AFTER REGISRTATION

PLEASE CHOOSE ONE OF THE FOLLOWING:

1. Affiliate stations and non-NBC Universal employees: after a receipt of an authorization email, please return to this same page http://urgent.nbcuni.com and click DOWNLOAD

2. NBC Employees and contractors: Please contact the NBC Helpdesk at 1-888-332-6221 to obtain the Urgent Messaging System for your NBC computer.

Downloading and Installing the Urgent Messaging Application

* This section for Affiliate Stations and Non-NBC employees only *

Please log in with your Access NBC ID or SSO ID and Password, after clicking DOWNLOAD on the http://urgent.nbcuni.com website:

When presented with the following prompt, please click “OPEN” to continue.

The NBC Urgent Messaging Application installation process will start.

You will see the following Message and prompt. Please click “NEXT” to continue:

Please click “NEXT” to continue at the following Message:

Please click “FINISH” to continue at the following Message:

* INSTALLATION COMPLETE *

Please follow the next section titled

“Getting Started with the NBC Urgent Messaging Application”

Should you encounter any problems during the installation process of Urgent Messaging, please contact the NBC Helpdesk at 1-888-332-6221

Getting Started with the NBC Urgent Messaging Application

After the application is installed, please double-click the “NBC Urgent Messaging” ICON

on your computer’s DESKTOP, or in the START menu listed as ”NBC Urgent Messaging”

To run the NBC UM application for the first time, double-click the NBC Urgent Messaging ICON on your desktop.

The first time you run the UM client, it will prompt you for the configuration information.

It will start by prompting you for your Preferred Name. This field is normally your full name.

CLICK “NEXT” TO CONTINUE

Enter your Access NBC or SSO ID and Password

Select “Remember Profile”

CLICK “NEXT” TO CONTINUE

CLICK “DONE” TO CONTINUE

The NBC Urgent Message System is now running on your computer

You can confirm this by looking at the task bar – to the right, in the System Tray area you will notice the Urgent Messaging Icon:

Double-clicking this Icon will bring up the Urgent Messaging System and display existing messages.

If you did not check the “Remember Profile” checkbox, you will be presented with the following login screen when launching the application. Type in your Access NBC Username or SSO ID and password; select “Save User ID and Password”

Click “OK” to log in.

Should you encounter any problems during the installation process of Urgent Messaging, please contact the NBC Helpdesk at 1-888-332-6221

Configuring the NBC Urgent Messaging Application

Changing your preferences

You can change the proxy and server settings by right clicking on the UM Client icon and then selecting options. If you are viewing messages, the Tools menu will also provide a menu item Options

The UM application will attempt to automatically configure itself for your computer network environment based on the settings in your Internet Explorer.

If this is not successful, the application will require you to manually specify proxy server information You may need to consult your local IT Administrator to obtain the correct proxy settings for your network.

To manually set the proxy:

Un-select “Detect and Use IE Proxy Settings”
Check “Proxy Server Type” and choose “HTTP PROXY” in the drop-down list
Check “ Enable VIM”
Type in the DNS name or Address of your Proxy server
Specify the PORT – this is typically set to “80”

Receiving and Acknowledging Messages

When a message is received, the NBC UM Application will pop up and display the latest message. Any previously received messaged will also be available.

To acknowledge that you have received the message, click on the Acknowledge button. Each message has to be acknowledged separately, within 5 minutes, where after the Acknowledge button will be ‘grayed out’.

You will need to acknowledge all unacknowledged messages before you will be able to close the window. Unacknowledged messages are marked with ‘***’ in the list of available messages

Viewing Previous Messages

Past messages can be viewed by:

1. Double-clicking on the NBC UM icon in the system tray. This will pop up the message history.

2. Select the date that you want to view and the message on that date.

Printing Messages

Click the “Print” button or use the Tools Menu bar to print the current message.

Closing the NBC UM Application

To close the UM Application, right click on the system tray icon and select Exit. You will no longer receive messages.

To re-launch the UM Application, double-click the “NBC Urgent Messaging” icon on the desktop

Connection lost - System Tray flashing

If the system tray icon is flashing, you have lost connection to the server. Please contact your help desk.